BRANDS

Shipping / Return Policy

Darling Clementine ships via UPS Ground or USPS depending on which we think will get to you faster! Once your order has been received we aim to ship your package the day after you order it (friday-sunday orders go out on Monday). If there is any reason your item will be shipped later than this we will email you to let you know. At this time we do not send shipping notifications but are happy to email you if you'd like, simply drop us a line!

We at Darling Clementine are happy to assist you with making a return or exchange. We want you to be happy! Here are all the details you need to know about the how-to’s. Any further information you need please email info@darlingclementineshop.com

  • All returned item/s must be unused and in their original packaging. They must be returned within 14 days (post dated) of purchase date for store credit only. A full refund will only be issued if the item is defective and/or damaged in some way. Shipping charges are non-refundable and the customer is responsible for return shipping charges.
  • Returnable items include: Full Priced items that are in new, sealable condition (i.e. has not been worn, washed or altered in any way. All original tags are attached.) We are not able to accept returns that do not meet these conditions. 
  • Non-Returnable (unless damaged or defective) items include: bottles/sippy cups, silverware, plates, bowls, or skincare.
  • Exchanges are accepted within 14 days of purchase date. Shipping charges are non-refundable and the customer is responsible for return shipping charges. 
  • Non-Exchangable items include: bottles, pacifiers, skincare 

Please note that all shipping and handling costs are non-refundable.

To make a return or exchange, please send the item you wish to return in a securely sealed package. Returns or exchanges should be sent pre-paid. Please include a note with further instructions (ie exchange for a different size, store credit etc.)

 

If Sending via UPS or Fed Ex

Mail to:

Darling Clementine c/o America's Greatest Brands

6 Green Pastures Lane

Kent, CT 06757

 

If Sending via USPS

Mail to:

P.O. Box 1

6 Green Pastures Lane

Kent, CT 06757

 

Once Darling Clementine has received your return/exchange, please allow 5-7 business days for processing (including store credit, refund and/or exchange to be shipped). A refund will be issued to the original form of payment. Our Shipping Rates are as Follows:

 
Merchandise total under $50 = $6
Merchandise total under $125 = $10
Merchandise total over $125 - FREE SHIPPING
International Shipping - $20
 
Thank you for shopping with Darling Clementine! 
 
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